Privacy Policy

Last updated: 1 July 2025

Rohit Bisht Pty Ltd (ABN 92 701 344 327) (“we”, “us”, “our”) is committed to protecting the privacy of individuals whose personal information we handle. This Privacy Policy explains how we collect, use, disclose, store and otherwise manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who we are

We are an independent consulting and professional services practice based in Perth, Western Australia. We provide advisory, strategy, operational and project-related services to small businesses and individuals.

2. The kinds of personal information we collect

Depending on the nature of our dealings with you, we may collect and hold:

• Your name, job title and the name of the organisation you represent;
• Your email address and other contact details you choose to provide;
• Information relevant to an enquiry, engagement, quotation or project, including business requirements, documents and correspondence you send us;
• Billing and invoicing details necessary to provide services and meet our tax and record-keeping obligations;
• Records of communications between you and us, including emails and messages submitted through our website.

We do not collect sensitive information (such as health, racial or political information) unless it is reasonably necessary for one of our functions or activities and you have consented, or the collection is otherwise permitted by law.

3. How we collect personal information

We generally collect personal information directly from you when you:

• Contact us by email, including at ceo@rohitbisht.site;
• Submit an enquiry or request a quote through our website;
• Engage us to provide consulting or professional services;
• Communicate with us by phone, post or in person.

In some circumstances we may collect personal information about you from a third party, such as a colleague, referee or client who engages us on your behalf. We will take reasonable steps to notify you of such collection where required by the APPs.

4. Purposes for which we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for purposes including:

• Responding to enquiries and providing quotations;
• Providing consulting and professional services to our clients;
• Managing our client relationships, engagements and projects;
• Invoicing, accounting, tax compliance and business record-keeping;
• Improving our website, services and communications;
• Complying with applicable laws, regulations and professional obligations.

We will not use or disclose personal information for direct marketing purposes unless permitted under the APPs, and where we do so we will provide a simple means for you to opt out.

5. Disclosure of personal information

We do not sell or trade personal information. We may disclose personal information to:

• Professional advisers such as accountants, bookkeepers and legal advisers, where reasonably required;
• Service providers who support our business operations (for example, website hosting, email and cloud storage providers), under contractual or reasonable confidentiality arrangements;
• Government agencies, regulators or courts where required or authorised by law.

Some of our service providers may store data on servers located outside Australia. Where personal information is disclosed to an overseas recipient, we will take reasonable steps to ensure it is handled in accordance with the APPs, including APP 8.

6. Security of personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include password protection, restricted access on a need-to-know basis, and the use of reputable cloud service providers with appropriate security controls.

When personal information is no longer required for the purposes for which it was collected, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.

7. Cookies and website analytics

Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use the site. You can configure your browser to refuse cookies or to alert you when cookies are being used; however, some features of the website may not function properly if cookies are disabled.

8. Access to and correction of your personal information

You may request access to the personal information we hold about you, and request corrections to information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please contact us using the details below. We will respond within a reasonable time and, where reasonable and practicable, provide access in the manner you request. We may decline a request in limited circumstances permitted by the APPs, and if so, we will explain why.

9. Anonymity and pseudonymity

Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry. However, if you engage us to provide services, we will usually need identifying information to deliver those services and meet our legal and tax obligations.

10. Making a privacy complaint

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us with details of your concern. We will acknowledge your complaint, investigate it promptly and respond to you, generally within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via its website at www.oaic.gov.au.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page, together with the date of the most recent update.

12. How to contact us

For any questions about this Privacy Policy, or to request access to or correction of your personal information, please contact: